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The future of work demands continuous upskilling

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There’s no sugar-coating it: South Africa has a skills crisis. And while there are encouraging examples of industry efforts to close the gap, no single initiative will be enough to prepare our workforce for the massive disruptions ahead. The future of work is already here, and upskilling is no longer a nice-to-have. It’s survival.

According to the World Economic Forum’s Future of Jobs Report 2025, over 60% of African companies say the skills shortage is the single biggest barrier to business transformation. This isn’t about future scenarios; it’s a real-time roadblock. Businesses are being held hostage by the lack of digital fluency, critical thinking, and technical capability within their own walls. It’s not just the private sector that’s feeling the squeeze. Government departments, public services, and entire industries are at risk of being left behind as the world adapts faster than our workforce can.

Unemployment in South Africa remains staggeringly high. Yet companies struggle to find the skills they need to modernise operations, leverage emerging technologies, or even interpret the increasing volumes of data crucial to strategic decision-making. It’s a painful irony: millions without work, while work goes undone due to a lack of relevant skills.

The good news is that change is possible. Globally, new technologies are reshaping the labour market, and while certain roles will be displaced, even more opportunities will be created. An estimated 92 million jobs may be displaced by 2030, but 170 million new ones are expected to emerge, according to the World Economic Forum.

The challenge is clear: tomorrow’s roles will not simply replace yesterday’s. They will demand different mindsets, technical competencies, and — critically — a commitment to continuous learning. Workers will need to acquire new knowledge not once or twice, but repeatedly, throughout their careers.

What skills will the future demand?

The fastest-growing skills over the next five years are expected to include digital literacy, data analysis, cybersecurity, and networking fundamentals. These are not limited to the IT sector. Every industry — from finance to manufacturing, healthcare to logistics — will increasingly depend on digital capabilities.

But technical knowledge alone won’t be enough. Human-centred skills like creative thinking, resilience, adaptability, and emotional intelligence will be essential to success. In a world where many routine tasks can be automated, it’s these human attributes that will differentiate workers and organisations.

South Africa’s future workforce must therefore be both tech-savvy and people-smart. They need to understand how to work with technology, make informed decisions, and solve complex real-world challenges that require more than just technical know-how.

Continuous learning is non-negotiable

Nearly 40% of job skills will change by 2030. This rapid shift means that every worker, regardless of industry or seniority, must embrace a mindset of continuous development. Upskilling can no longer be something undertaken reactively or occasionally. It must become an embedded part of professional life.

Forward-thinking employers are already responding. According to the Future of Jobs Report 2025, 77% of global businesses plan to invest in upskilling their workforce to keep pace with technological and operational change. Crucially, many companies intend to reskill and redeploy workers whose roles are disrupted, rather than retrenching them — but only if employees demonstrate a willingness to learn.

The question is not whether reskilling is possible. It’s whether we will make it a national priority.

South Africa does not need to wait for external solutions. We have the talent, the potential, and the ambition. What is needed is a sustained, coordinated effort across government, industry, and education to create large-scale, accessible upskilling pathways that meet real-world needs.

Businesses must also rethink how they view training — not as a discretionary spend, but as a critical growth strategy. Building a more skilled, agile workforce benefits individuals, organisations, and the broader economy.

Where to start?

Whether you are a young South African aiming to future-proof your career, or an employer striving to build resilience into your business, the solution lies in credible, practical skills development.

One such pathway is through PMI. PMI works directly with businesses and learners to deliver nationally recognised qualifications and targeted skills development programmes focused on areas such as digital transformation, operational excellence, and frontline management.

Through a combination of practical training, industry-relevant certifications, and a focus on continuous learning, PMI helps individuals and organisations prepare for the realities of a changing economy. Whether it’s enhancing digital skills, improving leadership capability, or preparing for the demands of emerging industries, PMI provides a guided, results-driven path forward.

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